In modern retail, we risk losing sight of the individual – along with their incredible complexities and capabilities – in a sea of data and facts. It’s time we put people back in the spotlight. We are convinced a powerful shift is on the horizon: The Age of the Customer.
With eCommerce progressing so quickly, it’s important we focus and place the customer at the centre of everything we do. Customer-centric thinking and retail must be an integral part of every process – supported by technology that is prepared to meet the needs of every individual.
In the Age of the Customer, modern technologies bridge the gap between companies and human needs. We’re glancing into the future of eCommerce and asking critical questions: What does the Shopware Community expect in the coming years and which roles will be played by the human being?
Together with eCommerce enthusiasts from across Europe, we’ll lay the foundation for the new Age of the Customer at the Shopware Community Day 2017. Look forward to exciting personalities from every walk of expertise and prepare yourself for the future of customer-centric retail.
Whether dealer, designer or developer – the Age of the Customer impacts everyone in one way or another. Prepare for the new age of customer empowerment and experience exciting lectures from eCommerce thought leaders at the SCD.
Effective customer-centric thinking starts with a healthy cooperation between dealers and technology providers. At the legendary Community Day after-party, you can look forward to snacks, drinks and networking in an inspiring atmosphere.
Experience the exciting fusion of the digital and physical worlds in one legendary evening!More info